Writing our new book!

Pleased to announce that we are currently finalising ‘Reinventing Customer Engagement. The Next Level Of Digital Transformation For Banks And Insurers’.
Similar to our previous book it will boast more than 100 best practices and quotes from more than 50 thought leaders inside and outside the industry from across the globe.
The new book will be published by LID Publishing, a leading publisher of management books with offices in seven countries in Europe, the Americas and Asia.
We expect to launch the book end of October 2016.

We will keep you posted!

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